Shipping & Returns

Inkstain is your number one shop for your printer consumable needs. Inkstain carries a full line of ink cartridges, toner cartridges and laser toner. We provided good quality product at very low prices and importantly- at super-fast delivery Australia wide.

Shipping Information

At Inkstain we streamline our order process, with most items being dispatched within 12 hours of the order being received and account payment received.

For peace of mind, all Inkstain products are covered with full transit insurance, and upon dispatch of your order our system will automatically email you your shipment and parcel tracking details.

All items are sent via Australia post or Express post. You can choose your preferred shipping option when you order.

Currently the following shipping options are available at checkout:

  1. Express Post (Up to 3KG Australia Wide)
  2. Australian Air Express (Australia Wide)
  3. eParcel (Up to 21kg Australia Wide)

Orders despatched from our warehouse require a signature upon receipt of the goods. However an ATL (authority to leave) may be requested. Please note that Inkstain Inkjet & Laser Supplies cannot be held responsible for any loss or damage to the goods should an ATL be requested. Also note that an ATL is by request on each delivery. There is no blanket ATL for any customer.

Should you or your customer not request an ATL (Authority to Leave) and the shipper is unable to get a signature the goods must be collected by you or your customer at the relevant shipper's depot. Should you or your customer request a re-delivery by the shipper then the charge that is incurred for this re-delivery will be charged to your account

Should you or your customer choose to "Return to Sender" this will also be charged to your account and may be more than the original shipping charge. 

Please note that the charge for a re-delivery and / or a "Return to Sender" may take up to 3 weeks to appear on your account and may be more than the original delivery charge. This is due to the shipper charging Inkstain for surcharges which we have no control over.